“Our customers are sweet people. Look, I will say that when I started working here I barely spoke English. How are you supposed to work some place when you don’t speak English? Even if I’d say to customers, Sorry! I don’t speak English! They would say, It’s okay, no problem! This is the most sweet thing. I learned to speak English mostly here. My coworkers taught me words like “shelf” -- simple things, you know?”
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